I offer human to human consulting.
It does not matter if you’re a B2B, a B2C, a start up, a corporate, a school, a non-profit or anything in between: When we deal with people, our needs are fundamentally the same – the scale and range might just be different.
I assist you or your key staff in better delivering on their responsibilities regarding people and productivity management. I may also assist you in my own capacity, should you lack the human capital management resources.
Range of primary services:
Culture Change: desired workplace culture strategy; includes drafting of organisational vision, mission statement, setting of beliefs and values, setting up of growth accelerators; may include company handbook drafting, setting up of performance monitoring and staff appraisals, introduction of knowledge-sharing and internal L&D. Related blog.
Core People Management: contract drafting (employment or independent contractor, freelancer), in-house talent management (training of hiring managers: candidate sourcing and interview training including group interviews), staff appraisal process and training, performance monitoring and motivation (taking into account Millennials, Gen X, Boomers), skills-training setup and monitoring (L&D, R&D), setting up of on-boarding processes and probationary reviews, company staff policies and handbooks. See infographic on new workplace trends 2017.
Communication: assessment of internal and external communication, communication strategy, setting up of communication channels; setting up of communication policies, social media use policy, communication training (internal and service-oriented), drafting of writing style and terminology guide, conflict resolution and mediation, marketing and sales audience targeting, implementation of time-bound, solution-driven meetings. Use of social media: read blog.
Performance Improvement: assessment of workplace culture, core values and communication; reviewing of core job roles and seats; reviewing of operational processes; implementation or improvement of people performance processes, tools and methodologies. OKRs, rocks and milestones: read blog.
Mediation and Conflict Resolution: mediating and conciliating disputes between two or more people in order to avoid lengthy conflict management procedures and damage to both person and business. But I also offer to help prepare for CCMA appearances (South Africa only) – I assist both parties to a dispute on request (reality check, possible outcomes, calming of nerves, paperwork). Find out more about me.
Operational Processes: setting up of operational and organisational processes (needs assessment, stakeholder collaboration, testing/QA, implementation, staff training and change management). How to create and curate processes: read blog.
Total Technology: needs assessment for technology/ software/ apps that help improve on and simplify people management and operational processes; setting up and best practice training (for instance: communication/conferencing tools, G-Suite for business, internal wikis/knowledgebase, eLearning platforms, process drafting, digital marketing and sales tools including CRM and CMS solutions).
Workshops and Training: South Afrian Labour Law: basic and advanced, Labour Dispute and Conflict Resolution, Digital Marketing and Communications: basic and advanced, Advanced Management Training. Price on request, as courses are tailor-made.
To assess what your core needs are, take this quick self-check survey:
My pricing is also flexible: hourly rate, project-based or monthly retainer.
Standard rate per hour:
- R 650 VAT incl (coaching and consulting – getting you onto the right track to do it yourself)
- R 850 VAT incl (drafting of HR and/or legal documents, process design, L&D training, talent management asset creation, staff appraisal questionnaires and processes etc.)
Hourly rates are negotiable if my engagement with you is more than a few hours only – such as project-based or on a monthly retainer.
I offer my services primarily in Cape Town, South Africa, but I can certainly assist in other regions in South Africa and internationally. Email labourflawsATgmail.com to or fill in the form below to discuss.
As regards larger corporates or organisations with a need for dispute handling, legal document drafting (including collective agreements) and on-site training, I work with my business associates who are doctors and advocates specialising in collective labour law. Email labourflawsATgmail.com to or fill in the form below to discuss.
Interested? Let’s have a chat. No obligation, and free of charge: